Effective: 2025

Welcome to tentionagency.com. These Terms of Service explain the rules for using our website and services. Please read them carefully.

1. INTRODUCTION

TENTION is a human presentation agency based in the U.S. Our website provides information about our services, philosophy, and ways to connect.

2. ACCEPTANCE OF TERMS

By using our site or engaging with our services, you agree to these terms. If you do not agree, please do not use our website.

3. USER CONDUCT

You agree not to use our site or services for any unlawful, abusive, or disruptive purposes, including but not limited to:

- Interfering with site functionality

- Attempting unauthorized access

- Scraping or automated data collection

- Misrepresenting your identity or affiliation

4. INTELLECTUAL PROPERTY

All content on this site—including words, images, logos, and designs—belongs to TENTION or is used with permission.

You may not reuse, modify, or distribute our materials without written consent.

5. THIRD-PARTY SERVICES AND LINKS

We may link to third-party sites or use third-party platforms (e.g., Squarespace, Google).

We are not responsible for their content, availability, or policies. Please review their terms separately.

6. SERVICE DESCRIPTIONS AND CHANGES

We aim to describe our services clearly and honestly.

However, we reserve the right to change or discontinue any part of the site or our services at any time without prior notice.

7. PAYMENTS AND BILLING

If you hire us for services, payments will be governed by a separate written agreement.

That agreement will outline deliverables, fees, payment schedules, and terms.

8. CONFIDENTIALITY

We respect the confidentiality of your information.

Unless otherwise agreed in writing, we will not disclose confidential project materials or proprietary details shared with us in the course of a working relationship.

This obligation survives the end of our engagement.

9. ACCOUNT ACCESS & SECURITY

If access to private files or systems is provided (e.g., shared drives, portals), you are responsible for maintaining the confidentiality and security of any login credentials.

You agree to notify us immediately if you suspect unauthorized access.

10. DISCLAIMERS

Our website and services are provided “as is.”

While we aim for excellence and reliability, we cannot guarantee that the site or any service will be error-free, uninterrupted, or fully secure.

11. LIMITATION OF LIABILITY

To the fullest extent allowed by law, TENTION is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

12. INDEMNIFICATION

You agree to indemnify and hold harmless TENTION, its employees, and affiliates from any claims, liabilities, damages, or costs resulting from your misuse of the site or violation of these terms.

13. TERMINATION

We reserve the right to restrict or terminate your access to the site or our services if you breach these terms or misuse our platform.

14. GOVERNING LAW

These terms are governed by the laws of the State of California.

Any disputes arising under these terms shall be resolved in state or federal courts located in California.

15. DISPUTE RESOLUTION

Before pursuing legal action, both parties agree to attempt to resolve disputes informally and in good faith.

If a resolution cannot be reached, disputes may be submitted to binding arbitration under the rules of the American Arbitration Association, with proceedings held in California.

16. NOTICES & ELECTRONIC COMMUNICATION

By using our site, you consent to receive communications from us electronically.

We may notify you about changes to these terms by posting updates to this page. You agree that electronic notices carry the same legal weight as written notices.

17. CHANGES TO TERMS

We may update these Terms of Service from time to time. All changes take effect immediately upon posting.

We encourage you to review this page periodically.

18. CONTACT US

If you have questions about these terms, please contact us.

To understand how we collect and use your information, please see our Privacy Policy.